To learn more about our claim services and benefits offered by our loss partners, select an insurance product:
Benefits and services provided by partners of Pohjola Insurance
Services and partners included in health insurance
When you choose Pohjola Health Insurance, you get assistance from Pohjola Health Advisor and treatment by our trustworthy partner doctors.
Pohjola Health Advisor
Quick and free assessment of need for treatment and guidance for an appointment to the right professionals. The Health Advisor will also handle the loss report for you.
Partner hospitals
You will receive professional treatment quickly and will benefit from the contract prices offered by our partners! Claims and loss reports are also handled for you, as long as you have first contacted the Pohjola Health Advisor service.
Services and partners included in motor vehicle insurance
When you choose Pohjola motor vehicle insurance, depending on the scope of your insurance coverage, you get access to a vehicle emergency service and replacement car, among other services. Our motor vehicle loss partners can assist if you need towing, your windscreen breaks, or your vehicle needs repairs.
Pohjola Repair Advisor and other vehicle repair shop partners
Pohjola Repair Advisor shops provide professional vehicle repair services. The Repair Advisor will also handle the loss report for you. You will also receive a claim settlement decision and will only pay a possible deduction on your visit.
Windscreen repair partners
Windscreen repair partners will repair damage to your windshield and will handle the loss report for you. Pohjola Insurance’s windscreen repair partners are at your assistance throughout Finland.
Pohjola Insurance vehicle emergency service
Prompt advice and help on the road. Vehicle emergency service will arrange for a replacement car and towing services, if necessary.
Replacement car service
In the event of a car or road accident, we will offer our insurance customers with a replacement car quickly and reliably. The replacement car service is provided by Pohjola Insurance’s partner Europcar or Hertz.
Services and partners included in home insurance
As a Pohjola Home Insurance customer, our loss partners Gigantti and Fonum will take care of repairs and claims related to your household appliances and electronics. You will also have access to our optician partners and skilled building damage partners in the event that your home suffers major damage.
Gigantti – home appliance and consumer electronics partner
If your home appliance breaks, you get a discount on the price of a new appliance, its installation at half price, and the old appliance taken away for free. The consumer electronics treatment also includes great customer benefits.
Fonum – Mobile device servicing partner
You will receive the claim settlement decision directly at Fonum’s branch office. When you repair your phone at Fonum, you will receive and armoured glass for your phone without extra charge.
Spectacle and sunglass partners
Free eye examination, discount on a product or repair service. You will also receive complimentary spectacles and sunglasses with single vision lens when visiting our partner in connection with the treatment.
Pohjola Insurance’s spectacle and sunglass partners include Instrumentarium, Nissen, KEOPS and Silmäasema.
Partners for home building claims
Our partners are ready to help you in case of building damage.
Services and partners included in animal insurance
When you choose Pohjola Animal Insurance, you have access to the convenient remote vet service FirstVet and quality care for your pet at our partner veterinary clinics. At our partner vets, you can often take care of the insurance bill in the form of a direct claim.
FirstVet remote veterinary consulting
An unlimited number of free Firstvet remote consultations for pets insured with Pohjola’s Dog, Cat or Horse Insurance that covers medical treatment expenses.
Veterinary clinic partners
Benefit: Our veterinary clinic partners offer expert treatment for your pet, and they will file compensation claims for you.
Services and partners included in travel insurance
Pohjola Travel Insurance partners and Pohjola Travel Emergency Service are at your assistance when you travel abroad.
When travelling within Finland, Pohjola Claim Help provides assistance in the event of a loss, and the Pohjola Health Advisor service in the event of an illness or accident.
Pohjola Travel Emergency Service – Traveller claims abroad
You will receive advice and assistance for illnesses and accidents occurring abroad 24/7 every day of the year.
Euro-Center – Traveller claims outside Finland
Reliable hospitals/clinics and claims offices abroad.
Services and partners included in forest insurance
You get a free forest damage assessment from our local forest partner.
Forest partners
Free forest damage assessment from a local forest partner