Manage user ID
Key code list
- Make sure to replace your key code list well in advance. To activate a new key code list, you need your current list that must have at least three key code pairs left. When you want to replace your list, log in with your current key code list. If you lose your list, deactivate it.
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Replace key code list
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Order key code list
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Deactivate key code list
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Read more about key code list
Phone number for further confirmation
- Your user ID settings must include a phone number that can receive SMSes. When you have identified yourself with your user ID and a transaction requires further confirmation, we’ll send you an SMS with the transaction details to this number.
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Check your phone number for further confirmation
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Read more about further confirmation
Mobile key
- You can enable Mobile key on OP's mobile apps. Mobile key is always device and app specific. That’s why you can only change a Mobile key PIN with the device and app with which you use it. In the op.fi service, you can see all Mobile keys in your use and remove a single Mobile key if needed. Don’t get rid of your key code list even if you use Mobile key.
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Mobile keys in your use
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Read more about Mobile key
Username and password
- You should change your password regularly. If you forget your password, contact your OP cooperative bank. If you use Mobile key, you can check your username on OP-mobile (More — Settings) or on OP Business mobile (Customer profile). If you suspect that your username, password, key codes or Mobile key details have fallen into the wrong hands, deactivate your user ID immediately and notify our Customer Service. Deactivation will prevent the use of all OP digital services. Visit your OP cooperative bank to renew your deactivated user ID.
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Deactivate user ID
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Change password
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Contact OP Customer Service
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Read more about user ID