Manage user ID

This page shows the components and settings related to your user ID. If you want to make any changes, please log in.

Key code list

Make sure to replace your key code list well in advance. To activate a new key code list, you need your current list that must have at least three key code pairs left. When you want to replace your list, log in with your current key code list. If you lose your list, deactivate it.
Replace key code list
Order key code list
Deactivate key code list
Read more about key code list

Your user ID settings must include a phone number that can receive SMSes. When you have identified yourself with your user ID and a transaction requires further confirmation, we’ll send you an SMS with the transaction details to this number.
Check your phone number for further confirmation
Read more about further confirmation

You can enable Mobile key on OP's mobile apps. Mobile key is always device and app specific. That’s why you can only change a Mobile key PIN with the device and app with which you use it. In the op.fi service, you can see all Mobile keys in your use and remove a single Mobile key if needed. Don’t get rid of your key code list even if you use Mobile key.
Mobile keys in your use
Read more about Mobile key

Users of Mobile key can look up their username on OP's mobile app (Customer info – Settings). If you suspect that your username, password, key codes or Mobile Key details have fallen into the wrong hands, deactivate your user ID immediately and notify our Customer Service. Deactivation will prevent the use of all OP digital services. Visit your OP cooperative bank to have your locked user ID reactivated.
Deactivate user ID
Change password
Forgot your username or password?
Contact OP Customer Service
Read more about user ID