How to close your account if you have an OP user ID
If you have OP’s user ID, in most cases, you can close your account by logging into op.fi or OP-mobile. In the op.fi service, you can close your Current Account, Money Box, Growth Return Account, Step-up Account, Special Purpose Account, Continuous High-yield Account or ASP Account. On OP-mobile, you can close your Current Account, Growth Return Account, Step-up Account, Special Purpose Account and Continuous High-yield Account.
You can’t close an account in the op.fi service or on OP-mobile if the account is your last one with OP, or it is a joint account. In these cases, read our more detailed instructions.
Log in and close an account
Read more detailed instructions
How to use a user ID issued by another bank to close your account
You can log into the op.fi service using another bank’s identifiers too and close your account via the service.
Log in and close an account
You can also contact us via chat at op.fi (in Finnish). During the chat, you can use a user ID issued by another bank to verify your identity: in most cases, our customer service will be able to close your account during the chat, once you have verified your identity.
If your account cannot be closed via chat, you can call our Customer Service.
Read more about closing an account
How to close your account if you do not have a user ID with any bank
If you would like to close an unnecessary account and you do not have a user ID with any bank, please contact our Customer Service by phone. Our Customer Service will advise you on how to close the account.
Go to Customer Service page