Things to note when you use banking services
When you wish to use online banking and insurance services, the securest way to log into OP eServices is by typing the op.fi address in the browser address bar. Do not go to OP eServices via any links that may appear in an SMS or email message.
Be watchful and alert if the service’s view is unusual or you are asked for key codes more often than once when you log in, for example. Please note that OP eServices will never ask for more than one key code at a time.
Viewing your account data and making payments in other banks’ and operators’ applications
Legislation governing payment services has changed. This means that you can use the applications of other banks and service providers to manage your accounts and make payments, if you want. For example, you can opt to use the application of one bank for managing all your bank accounts even if the accounts were in different banks.
External service providers, or other banks and operators, will not automatically have access to your account data. This will only be possible if you authorise them, with strong authentication, to do so. External service providers are licensed and supervised by the Finnish Financial Supervisory Authority.
Ensure your device's data security
Make sure that the data security of the computers or other devices you use to access OP eServices is up to date. Check that your device has the following software and that you have updated it as instructed:
- firewall software
- antivirus software
- operating system
- latest internet browsing software versions.
Do not use your identifiers with a device with malware symptoms. Whenever necessary, you must go to an expert who will disinfect it.