Pohjola Insurance - Terminating an insurance policy and other changes to insurance policies

Terminating an insurance policy issued by Pohjola Insurance must be done in writing. Most changes to your insurance policies can be done easily by calling our customer service.

Changes to insurance policies

If you want to make changes to your policies, such as naming another beneficiary, changing your comprehensive motor vehicle insurance cover or choosing a new deductible, contact our customer service.

Call 0303 0303

If you are able to use our services in Finnish or Swedish, you can also make changes to your policies at op.fi.

 

Terminating the insurance can affect your benefits 

Before terminating an insurance policy, please note that you may not be able to purchase a similar policy again. Before terminating, make sure that you do not weaken your insurance cover by terminating a useful policy.

Please also note that terminating an insurance may affect the future coverage of previously suffered losses and the validity, prices and loyalty benefits of your other policies.

If you are unsure of the effects of terminating a policy, get in touch with our customer service before terminating the policy.

How does terminating an insurance policy affect my loyalty discounts?

Terminating an insurance policy can affect your household’s loyalty discounts. You are entitled to a discount if your household has policies from at least three different insurance groups. 

Check the effect on your loyalty discounts by selecting your age group

See how you can optimise your insurance cover, get the most out of our loyalty benefits and save on your insurance premiums  

How can I terminate my insurance policy online?

You can terminate an insurance policy by messaging us in OP's digital services. In the message, state that you wish to terminate one or several insurance policies. Include the details of all insurance policies you want to terminate. 
 
We need the following information:
  • Names of the policies to be terminated 
  • Policy numbers
  • The date you want the termination to take effect.
 
The termination date of the policy cannot be before the date when the message was sent.
 
As a confirmation of the terminated insurance cover, you will receive the policy document and an updated bill with a new due date. The list of Policies on your OP eServices will be updated following the termination within a few working days. If the insurance has several policyholders, each policyholder must confirm the termination separately in a message to us.  
 
If you have any questions regarding insurance policies, our customer service will be happy to help you Mon-Fri at 8-17.  
 
Call 0303 0303