Product Protection Insurance

Free insurance for OP cooperative bank owner-customers for products purchased with an OP credit card

Free insurance for your purchases

The insurance is valid automatically when paying with an OP credit card using either the credit or debit function.

Protection against theft, mishaps and damaged products

Your card purchases are insured against damage and theft for 180 or 365 days.

The insurance also covers purchases made abroad or online

Product Protection Insurance insures your card purchases everywhere, whether in Finland, abroad or online.

Product Protection Insurance insures owner-customers’ card purchases

Every now and then accidents happen. You drop your phone or spill coffee on your laptop. Luckily, there's Product Protection. It insures purchases made with OP's credit or debit card for six months or a year, depending on your card.

Product Protection is a cost-free insurance for OP's owner-customers that is automatically included with OP Classic, OP Gold, OP Platinum, or OP Duo cards.

 

The insurance is valid in all card purchases

The Product Protection insurance is valid whenever you pay for your purchases using OP's credit card with credit or debit features. There's no need for a separate insurance for your new phone, for example.

Product Protection also covers purchases made abroad and in online stores.

The deductible for Product Protection is 75 euros, which is lower than the traditional home insurance deductible. A single purchase can be reimbursed up to 2,000 euros.

The insurance is also valid for supplementary cards when the primary cardholder is an owner-customer.

The insurance cannot be purchased separately.

 

Product Protection is valid for 180 or 365 days depending on the card

The insurance covers purchases for 180 or 365 days from the moment the cardholder receives the product. The duration of Product Protection depends on the card:
 
  • OP Classic card offers Product Protection for 180 days.
  • OP Gold, OP Platinum, and OP Duo cards offer Product Protection for 365 days.

Report an incident if damage occurs

If the product is faulty, contact the seller. If the product breaks for other reasons, seek compensation through the Product Protection insurance.

You can report the incident via OP-mobile or op.fi. Alternatively, you can call our claims service.

Read more about how to report an incident 

 

Keep your credit card aligned with your life situation – raise your credit limit for free

Easily increase your credit limit for free on op.fi or OP-mobiili app. You can also change the monthly installment and due date for free on op.fi.

Increase your credit limit or change the monthly installment and due date on op.fi

Insurance benefit for owner-customers

By becoming an owner-customer, you receive not only Product Protection but also affordable daily banking services and accrue valuable OP bonuses that can be used to pay for banking and insurance fees. You can also buy, sell, and exchange many of our funds without fees.

The cards are granted by OP Retail Customers Plc. Product Protection Insurance is issued by Pohjola Insurance Ltd.