Online buyer support

If you cannot buy insurance online or encounter other issues in our online store, please contact our Customer Service who will help you in English.

Pohjola Insurance customer service

For matters related to insurance claims, you can consult 24/7 Pohjola Claim Help

0303 0303

Mon–Fri 8–17
Claims Mon–Fri 8–17

The charge is the same as for normal local calls or domestic mobile call charge as specified in your telephone service provider's price list.

You can also contact online buyer support directly, where we can help you in Finnish.

Support for those buying insurance online

010 253 6139

Mon–Fri 8–18. The service is available only in Finnish.
Call charge: €0.0835 per call + €0.167 per minute (ncl. VAT). Queuing is also subject to a charge.