Data protection and storage

We protect your personal data with appropriate technical and organisational safeguards. Such methods include proactive and reactive risk management and the use of firewalls, encryption techniques, secure data centres and access management and safety systems. We also make use of security planning, grant and supervise user rights in a controlled manner, ensure the competence of personnel who process personal data and choose our subcontractors carefully. We are continuously updating our in-house practices and guidelines.

We will retain the data required by your customer relationship for at least the duration of the customer relationship. After the end of the customer relationship, the length of the retention period depends on the data and its purpose of use. We comply with statutory obligations concerning the storage of data. For example, some data collected for marketing purposes will be stored for six months, whereas we are required by law to store the details of your identity verification document for five years.

We seek to keep the personal data we process accurate and up to date by deleting unnecessary data and updating outdated data. You should nevertheless check your data every now and then.