Mobile key
Handy and secure identification method that’s always at handMobile key is a secure identification method that goes wherever you go.
You’ll find it in the OP-mobile or OP Business mobile app on your smartphone or tablet.
You can use our digital services with Mobile key
You log in and confirm payments and transactions securely and handily with Mobile key without a key code list.
You can also use Mobile key to identify yourself to other services and to confirm payments for your online purchases
You identify yourself to services quickly and securely with Mobile key, anywhere and anytime.
Download OP-mobile or OP Business mobile free of charge and enable Mobile key:
How can I start using Mobile key?
To start using Mobile key, you need to have OP's user ID, which comprises a username, password and key code list. You can get the user ID either from a bank branch or by becoming our customer online. To get Mobile key, download the OP-mobile app to your smartphone or tablet, free of charge. Pohjola Insurance customers and holders of K-Plussa Maksuaika and OP Business Debit cards can use Mobile key even if they didn't have OP's user ID.
Read more about how to use Mobile key without OP's user ID
Also, children and young people can use OP-mobile and Mobile key for doing transactions. In addition to OP’s digital services, Mobile key can be used for, say, confirming card payments online. With the consent of their guardians, persons over 12 years of age can identify themselves in services requiring strong identification, such as Studyinfo, MyKanta and Kela.
How to start using Mobile key
- Download OP-mobile to your smartphone or tablet from the App Store (iPhone and iPad) or the Google Pay store (Android devices).
- Install the app by following the instructions.
- Open the app and identify yourself with the OP user ID, meaning the username, password and key code list.
- Check that the phone number linked to your user ID is correct.
- Follow the app’s instructions for enabling Mobile key.
When you identify yourself for the first time on OP-mobile, you can set a personal Mobile key PIN code.
After that, you can use Mobile key not only on OP’s digital services but also other services requiring strong identification. You'll find Mobile key by opening OP-mobile on your smart device.
Even if you mainly use Mobile key, keep your username, password and key code list for future use. You’ll need them if your device is lost or breaks down. We recommend that your memorise your username and password. Also, remember to tell us if the phone number linked to your user ID and used for further confirmation changes.
Customers using OP Business mobile with an OP Corporate User ID can activate a Mobile key in the same way.
What should I do if my phone goes missing?
If your phone goes missing or is stolen, immediately contact OP Customer Service or OP Deactivation Service. Check our services’ contact information.
To which services can I identify myself with Mobile key?
- when calling our customer service
- OP-mobile and OP Business mobile
- op.fi service
- other services, such as MyTax, Kela, schools’ joint application system and entrance exams.
I was sceptical about starting to use Mobile key because of data security. I still decided to enable Mobile key, and I’ve been very happy with it. I no longer need to stress about the key code list. It’s much smoother to log in and confirm payments on the op.fi service. For me, a high point was when I realised I could pay the fisheries management fee from the holiday cottage and go fishing right away even though I had forgotten my key code list at home.