Instructions for loss events online, on mobile and by telephone
OP Claim Help provides advice and instructions for loss events on a 24/7 basis at vahinkoapu.op.fi/en, on OP-mobile and by telephone at 0303 0303.
In the case of motor vehicle damage, you will also find the contact details of OP Repair Advisors and OP’s other partner repair shops in OP Claim Help. You can also request assistance to the scene from our partner, Falck, by filling in an order form that you can find online and through OP-mobile. If you call us, we will send help to the scene and give advice in problem situations. In most cases, we will issue a claim settlement decision during the same phone call.
- Clear instructions and help on a 24/7 basis.
- Your nearest OP Repair Advisor who will take care of your vehicle’s repair and the loss report for you.
- Insurer’s decision over the phone 24/7 - in most cases, no need to file a separate loss report.
Call us at 0303 0303
Calls to OP Claim Help’s 24/7 service are priced at 0.0835 euros per call + 0.12 euros per minute.