Life insurance beneficiary

The service concerns customers who have been requested by OP Life Assurance Company to verify their identity as a beneficiary for the payment of life insurance compensation.

1

Confirm your identity

If you have received a letter from OP Life Assurance Company requesting you to verify your identity as a beneficiary, you can do so my logging in to the service with OP’s or another service provider’s user ID.

2

Enter the information in the digital service

Select whether you are the beneficiary of compensation yourself or whether you represent another person or company in the claim. Enter the policy code of the insurance policy in question. You can find the policy code at the top of the letter we sent you. If you do not know the policy code, you can leave the field blank.

3

Be sure to include the signed claim application

To receive compensation, you must also return the completed and signed claim application to OP Life Assurance Company.

Confirm your identity

Who is the confirmation of the beneficiary’s identity intended for?

OP Life Assurance Company may request the verification of the beneficiary’s identity in connection with paying life insurance compensation. If you have received a letter from OP Life Assurance Company requesting you to verify your identity as a beneficiary, you can do so my logging in to our service with OP’s user ID or that of another service provider or bank. After the beneficiary’s identity has been verified and the claim application has been processed, compensation will be paid to the account specified in your application.

What should I do if the identity confirmation is not successful?

See below for instructions on what to do in case of problems and other identification-related questions. For more information, call our telephone service at 010 253 6106.

I live abroad and do not have Finnish bank user identifiers. What should I do?

Mail us a copy of the verification document and a reference letter from the bank with the account to which you want the compensation paid.

For more information, call our telephone service at 010 253 6106. When dialling from abroad +358 10 253 6106. You can also email us at op-henkivakuutus.korvaukset@op.fi. Postal address OP Life Assurance Company, P.O. Box 308, FI-00101 HELSINKI.

Can I log in to the service even if I don’t have an OP user ID?

You can log into the service using another bank’s user ID. For more information, call our telephone service at 010 253 6106.

What should I do if the beneficiary is a minor?

If you are the guardian of a minor, it is important that all guardians of the minor identify themselves in the service using their own user identifiers. In this case, each guardian must also sign the claim application.

What should I do if the beneficiary has a legal guardian?

If the beneficiary of the insurance compensation is under legal guardianship, the legal guardian should identify themselves and sign the claim application on behalf of their ward.

Why do I need to confirm my identity?

Due to anti-money laundering law, we must ensure that compensation is only paid to a person whose identity has been confirmed.

Can I verify my identify if I don't know the policy code?

If you do not know the policy code, you can leave the field blank in the digital service. Even in this case, select whether you are the beneficiary of compensation yourself or whether you represent another person or company in the claim.