Family unit – earn OP bonuses together

Are there several owner-customers of the same OP cooperative bank in your household? Establishing a family unit is worthwhile, as it allows you to earn OP bonuses together. The bonuses will be used to offset banking service charges and insurance premiums of all the family unit’s members.

How will I benefit from having a family unit?

  1. In a family unit, several people’s use of services accumulates OP bonuses in one bonus account. In 2024, owner-customers will get 40% more OP bonuses than normal.
  2. The family unit can also include children younger than 18. This means that the bonuses earned from the services of the youngest family members are also in joint use.
  3. For example, the jointly earned OP bonuses can be used to pay the insurance premiums and loan servicing costs of persons included in your family unit.

OP bonuses are earned from services such as home and student loans, funds, and paid insurance premiums. The OP bonus calculator tells you how much in bonuses you and other members of your family unit could earn in a year.

How do I establish a family unit?

Persons who live in the same household and are owner-customers of the same OP cooperative bank can establish a family unit.

  1. To establish a family unit or add a new member to your family unit, please contact OP Customer Service by telephone or send us a message via OP's digital services.
  2. Establishing a family unit requires the written consent of all persons who will be included in it. If a child is to be added to a family unit, both guardians’ consent is required.
  3. One person will be named as the family unit owner, in whose OP bonus account all OP bonuses are recorded. Other persons are members of the family unit.
  4. When two persons of age want to establish a family unit, they should decide in advance who is the family unit owner, and who is the member. A minor can be a family unit member but not a family unit owner.

OP bonuses are first used to pay the service charges of the owner and then those of the other members of the family unit.

Easy management of the family unit on OP-mobile

The family unit owner can conveniently edit the family unit details on OP-mobile. The owner can give a member the right to view bonus information and bonus account transactions, or remove the member from the family unit. For now, this is only possible in family units with two members aged at least 18.

The family unit owner can also check OP-mobile or the op.fi service to see how much in bonuses the family unit members have earned, and what the bonuses have been used for.

If you don’t have OP-mobile yet, you can download it from your app store.

Even children benefit from being owner-customers

Even a young child will benefit from owner-customer membership. You can open an account for your child as soon as they are born. In this way, children will earn various benefits from an early age, and as they grow up, they can practise spending and saving by using their own bank account. The owner-customer’s membership cooperative contribution is also an excellent choice for a child’s first investment, as the amount will be retained as a saving.

As owner-customers, children get the following benefits:

  1. Current Account free of charge
  2. 0.25% interest on the Current Account
  3. OP bonuses from investments in funds and funds in accounts – you can save child benefits and monetary gifts in a Growth Return Account, for example

You can also buy, sell, and switch the majority of our mutual funds with no separate charges when you want to save for your child’s future.

Accounts are provided by OP cooperative banks.

Become an owner-customer

You can become an owner-customer by paying the cooperative contribution for membership. The amount of the contribution is 100 euros in most OP cooperative banks. There are no other membership fees. If you ever decide to revoke your owner-customer status, your member contribution will be refunded to you.

If you are an OP cooperative bank customer and have an OP user ID, you can become an owner-customer by logging into the op.fi service.

If you are not yet an OP cooperative bank customer and you have another bank's user identifiers, you can easily become our customer and an owner-customer at the same time by going online.

Additional information about family unit

OP bonuses are used to offset the charges of family unit owner and member

The bonuses earned by a family unit are used to offset banking service charges and insurance premiums of all members of the family unit. Bonuses are first used to pay the service charges of the bonus account holder and then those of the other members of the family unit. Bonuses are also used for insurance premiums if the policyholder and payer is the one and the same person.

Visibility of bonus information

The family unit owner can always view the family unit’s bonus information and give a member permission to view it. For now, this is only possible in family units with two members aged at least 18.

If a family unit member gets permission to view the bonus information, they can see the same information as the family unit owner, as of the beginning of the year in which the permission was given. However, this does not apply to the bonus account, whose transactions the member can view as of the date on which the permission was given.

The family unit owner should note that, based on the bonus information, a member can infer information subject to bank secrecy.

Such information on transactions that bring OP bonuses include:

  • the volume of banking and insurance transactions, such as the total amount of deposits and loans with the bank
  • the type of insurance products
  • all individual transactions to which bonuses have been used.

On OP-mobile, the family unit owner can at any time cancel the permission of a member to view the bonus information. If the family unit includes even other members besides two persons of age, the family unit owner can't, for now, give anyone permission to view the bonus information. Neither can family members who are minors get permission to view the bonus information.

18-year-olds excluded from the family unit

When a member of the family unit comes of age, they will be automatically excluded from the family unit. If, however, the person wants to stay within the family unit, they must visit a bank branch and give written consent to it.

Because the person turning 18 is an owner-customer, a bonus account will be automatically opened for them when they are excluded from their parent’s family unit.

Dissolving a family unit

If a family unit is dissolved or any of its members leaves it, all of the earned OP bonuses will remain with the owner of the family unit. Pooled OP bonuses will not be distributed between members of the family unit.

Becoming an owner-customer and membership cooperative contribution

Becoming an owner-customer and member contribution

Your current customer relationship and any user ID in your use affects you becoming an owner-customer.

  • If you are an OP cooperative bank’s customer and have OP’s user ID, you can become an owner-customer by logging into the op.fi service. Become an owner-customer
  • If you are an OP cooperative bank’s customer but you do not have OP’s user ID, start by booking an appointment Book an appointment
  • If you are not an OP cooperative bank’s customer but you have another bank’s user identifiers and are interested in becoming an OP cooperative bank’s customer, become our customer online Become our customer easily online

Membership cooperative contribution

When joining us, you will pay an ordinary cooperative contribution as a one-time contribution, no other payments exist. In most banks, the amount of the membership cooperative contribution is 100 euros. You can find the amount of the membership cooperative contribution on the owner-customer application and in your OP cooperative bank.

If ever you decide to stop being an owner-customer, your membership contribution will be refunded to you in full. The cooperative contribution will be refunded after one year has lapsed from the end of the financial year during which the owner-customer membership was terminated.

However, OP cooperative banks have the right to refuse to refund the contributions according to the bank's rules. You can check the rules of the OP cooperative bank on the bank's op.fi page or in the head office.

Who can become an owner-customer?

Any person, entity or foundation using OP Financial Group’s services, irrespective of their nationality, can become an owner-customer.

Child as an owner-customer

A child can become an owner-customer. All guardians of the child sign together their underage child’s application for an owner-customer membership. By doing so, the parents also give their consent that their child will begin to earn OP bonuses.

If the membership contribution is paid using proceeds of the child’s own work, the child can him/herself sign the membership application and pay the membership contribution.

Termination of owner-customer relationship

Owner-customer terminates the membership

The owner-customer has, at any time, the right to terminate their owner-customer membership by informing their OP cooperative bank of this in writing. The owner-customer membership termination date is the date on which the OP cooperative bank has received the termination notice.

Death of owner-customer

An owner-customer membership will terminate on the death of the owner-customer. In the distribution or partition of the deceased person’s estate, the death estate can transfer the deceased person’s owner-customer membership, generally either to widow/widower or heir.

Owner-customer membership as a present

An OP cooperative bank’s owner-customer membership is a valuable and unconventional gift that keeps on giving. It is an excellent present for a birthday or a graduation, for example.

Ask your OP cooperative bank for instructions on how to gift an owner-customer membership. If the gift's recipient is a minor and both parents are the child's guardians, the parents must sign the minor's application for owner-customer membership together.