Persons in charge of insurance business

On this page, you can find contact information for the insurance management. If your issue concerns any unclarity about the insurance contract or you are dissatisfied with our claim settlement decision, you can view the relevant instructions via the link below. If you have questions about insurances or our services, you can easily contact us by phone.

Insurance management’s contact information

All emails are in the following format: firstname.lastname@pohjola.fi

Name Vastuualue Phone number
Vesa Aho Managing Director, Pohjola Insurance Ltd 010 252 6101
Pekka Puustinen SVP, Products and services, Pohjola Insurance Ltd 010 252 2731
Niina Karjalainen Director, Customer Services  
Sari Styrman Director, Claims Settlement 010 252 5143
Raija Nikander Director, Personal Insurance Claims Settlement 010 253 0782
Mikko Filppula Director, Property Insurance Claims Settlement 010 253 1074
Maarit Lepistö Director, Vehicle Insurance Claims Settlement | exception: maarit.a.lepisto@pohjola.fi  010 253 2134
Päivi Jääskeläinen Director, Customer Relations 010 255 6501
Mika Kuusela Director, Technology and data 010 253 0811
Kristiina Michelsson Managing Director, OP Life Assurance Company Ltd 010 252 8480

 

Sales

Name Vastuualue Phone number
Nordic Region    
Jari-Pekka Haverinen Regional Director, Private Customers 010 253 0818
Uusimaa Region    
Mikko Rosendahl Regional Director, Corporate Customers 010 253 0967
Sami Raappana Regional Director, Corporate Customers 010 253 2059
Mari Tuomikoski Regional Director, Private Customers 010 253 0897
Western Region​    
Jutta Nurmi Regional Director, Private Customers 010 253 2303
Riikka Poutanen Regional Director, Corporate Customers 010 253 0927
Eastern Region    
Juha Kauhanen Regional Director, Private Customers 010 253 0497
Jukka Viljakainen Regional Director, Corporate Customers 010 253 1636
Central Region    
Tero Hytönen Regional Director, Private Customers 010 253 1079
Kristiina Kauppi Regional Director, Corporate Customers 010 253 0646
Petteri Laurila Regional Director, Corporate Customers  010 253 0962
Janika Vilponen Regional Director, Corporate Customers 010 253 1666