Pohjola Home Appliance Advisor assists you if your home appliances or electronics break down

Pohjola Home Appliance Advisor handles appliance and electronics claims by Pohjola Insurance home and travel insurance customers.

You can call Pohjola Home Appliance Advisor if your home appliance, home electronics or computer breaks down. Home Appliance Advisor takes care of the loss report for you and repairs the appliance or helps you replace the broken appliance with a new one, depending on the type of loss. Pohjola Home Appliance Advisor will also arrange a home delivery for the new appliance and the pick-up of the broken appliance.

When you use Pohjola Home Appliance Advisor, you get customer benefits at Gigantti, and the claim process is more affordable for you.

The Pohjola Home Appliance Advisor service is provided by Gigantti.

 

When can I contact the Home Appliance Advisor?

You can contact the Home Appliance Advisor directly in the following losses:

 

How do I contact the Home Appliance Advisor?

Pohjola Home Appliance Advisor serves Pohjola home insurance and travel insurance customers on its nationwide service number. The long office hours of the service number ensure you will receive help when the loss occurs. The telephone service is open on weekdays 9–20 and on Saturdays 10–16.

Please note that the claims processing can only be performed in the telephone service and not in the stores.

How are claims handled with Pohjola Home Appliance Advisor?

The Home Appliance Advisor takes care of the claim from start to finish, from reporting the loss to the cash compensation or the acquisition of a replacement device. When you contact the Home Appliance Advisor by phone, you do not need to make a loss report yourself. The Home Appliance Advisor will file the loss report on your behalf to Pohjola Insurance.

 

What are the benefits of using Pohjola Home Appliance Advisor?


The Home Appliance Advisor offers benefits and discounts for the new device when you contact the Home Appliance Advisor directly in the event of a loss. The Home Appliance Advisor can tell you about current discounts when you contact them. The benefits offered to Pohjola Insurance customers by Gigantti, the service provider of Home Appliance Advisor, include:
 

 

Am I entitled to the Home Appliance Advisor's benefits and discounts?

You can use the Home Appliance Advisor service and enjoy its benefits if you have insured your home contents with Pohjola Home Insurance.

The Home Appliance Advisor service and benefits are also available to you if consumer electronics break down while you are travelling, and you have secured your luggage with Pohjola Luggage Insurance.

The Home Appliance Advisor service and benefits are also available for you if you are an OP cooperative bank owner-customer, and you have purchased a device with an OP credit card including Product Protection Insurance.

At Pohjola Claim Help, you can find detailed instructions for different loss events and accidents