Tips on using the digital services for corporate customers

Login and Logout are always on the right top corner. On a phone or a tablet, you'll see just a lock icon and not the text Login or Logout.

In the op.fi service, you can manage several companies' transactions but also your personal banking and insurance transactions with the same user ID. 

Select the customer role when logging in.

You can also switch your customer role while using the services by selecting your own name from the top of the menu, then clicking on Select a customer role from the dropdown menu.

Edit users’ access rights

When logging in to the op.fi service and selecting your name at the top of the page and then the User ID Management from the dropdown menu below, you'll find useful links to replacing a key code list, other identifiers, services related to managing your personal data, and more. You can find additional information here.

You can find additional information on the user IDs of corporate users here.

The company's digital services administrator can update the company's email address and phone number by logging into the op.fi service.

Check and update email address and phone number

We regularly ask for information about your company in the course of your customer relationship with us in order to meet our statutory obligations. Please check that your customer information has been updated during the last 12 months. Your company’s representative can check and update your company’s customer information on the op.fi service.

Check and update your company’s customer information

You must also submit a tax residency self-certification.

Read more about tax residency self-certification

Companies may not order e-invoices through the online service such as personal customers. A company may receive e-invoices on their online bank by submitting their e-invoicing address and operator ID directly to all payees. 

To find your e-invoicing address, log in to the op.fi service and go to Payments and invoicing - E-invoicing address and storage of invoices. On OP's mobile app, you can find your e-invoicing address from Customer relationship - e-invoicing address. The operator ID for OP’s customers is OKOYFIHH.

See your e-invoicing address 

How can I order e-invoices for my company’s insurance policies?

You can find the bank statement, i.e., the online balance statement on the op.fi service, by logging in and navigating to Payments and invoicing - Online balance statement. In OP's mobile app, go to Accounting records - Online balance statement. 

Go to the bank statements

Online balance statements are created at preset intervals either daily, twice a month, four times a month, or on the last business day of the month.

You can order new bank statements, edit the existing orders for bank statements and order bank statements on a one-time order basis on the op.fi service for corporate customers.

You can open the first account for your company online

If your company wishes to open another payment transfer account, the person authorised to sign for your company may open another account on its behalf by calling Customer Service at 0100 05151 or by online message.

The administrator of the digital services can close the account with an online form by logging into the op.fi service and by selecting Payments and invoicing - Close a corporate account from the menu.

Close a corporate account