General card customer service 0100 0500 (open Mon–Fri 8–19)
- First select 3: Service in English
- Next, select 1: Private customer banking
- Next, select 2: Cards, card payments and billing
Get assistance with the following, for example: card applications, questions regarding card renewals, renewing a card or PIN, credit usage and billing, changes in the agreement such as changing the monthly instalment and due date, and online payment.
OP Gold card customer service 0100 0510 (open 24/7)
- Select 3: Service in English
- Next, select 2: OP Gold
- Select 1: Card customer service, open 24/7
- Select 2: Card deactivation service, open 24/7
- Select 3: Travel insurance, rental car insurance and event ticket insurance, open Mon-Fri 9-17
- Select 4: Product protection insurance, open Mon-Fri 9-16
- Select 5: Lounge services, open 24/7
OP Platinum card customer service 0100 0510 (open 24/7)
- Select 3: Service in English
- Next, select 1: OP Platinum
- Select 1: Card customer service, open 24/7
- Select 2: Card deactivation service, open 24/7
- Select 3: Insurance services
- Select 1: Traveller's insurance, open Mon–Fri 9–16
- Select 2: Luggage insurance and Product Protection Insurance, open Mon–Fri 9–16
- Select 3: Rental car insurance and Event ticket insurance, is open Mon–Fri 9–17
- Select 4: F-Secure´s data and identity theft protection;
- Select 1: Activating the service, open 24/7
- Select 2: F-Secure support, open Mon–Fri 8–18
- Select 3: Identity theft help, open Mon–Fri 8–18
- Select 5: Lounge services, open 24/7
OP Duo card customer service 0100 0510 (open Mon–Fri 8–19)
- Select 3: Service in English
- Next, select 3: OP Duo
- Select 1: Card customer service, open Mon–Fri 8–19
- Select 2: Card deactivation service, open 24/7
- Select 3: Product Protection Insurance, Mon–Fri 9–16
- Select 4: Best Price Protection, open Mon–Fri 9–17
- Select 5: Identity theft help, open Mon–Fri 8–18
K-Plussa Maksuaika card customer service 010 252 7020 (open Mon–Fri 8–19)
- Select 3: Service in English
Get assistance with the following, for example: card applications, questions regarding card renewals, renewing a card or PIN, credit usage and billing, changes in the agreement such as changing the monthly instalment and due date, and online payment.
Card Security Service 0100 0530 (open 24/7)
- Select 3: Service in English
You will receive assistance if you got an SMS from us related to your card's security. Card Security Service is there for you to get additional information on a 24/7 basis.