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Stakeholder engagement

A strong interaction with various stakeholders forms part of our co-operative heritage and mission.

OP improves its responsibility together with its stakeholders.

Stakeholder engagement is deeply embedded into OP’s cooperative business model. For example, the administrative bodies of OP Financial Group member cooperative banks include of owner-customers who can thus contribute to their banks' operations.

We aim at open and continuous dialogue with our stakeholders. One of the main principles of stakeholder engagement is to use dialogue to identify aspects in OP’s sustainability actions that require development. We assess stakeholder views and engagement through various surveys and feed-back requests.

Our actions are guided by our sustainability programme, which was updated in 2022.