E-invoice proposals for customers with the aid of OP Aina

This autumn, hundreds of thousands of OP customers will receive e-invoice proposals from the Finnish Tax Administration and Pohjola Insurance and can approve them with OP Aina.

The first e-invoice proposals will arrive from the Finnish Tax Administration on 24 September and from Pohjola Insurance on 8 October 2024. Many customers that do not yet use e-invoices may receive a notification on the topic from OP Aina during the autumn.

It pays to accept the e-invoice proposal because it makes it easier to pay the invoice and to remember the due date. If you get an e-invoice proposal, you'll have 30 days to accept or reject the proposal. After this, the e-invoice proposal will be automatically deleted.

You will receive an e-invoice proposal from the Finnish Tax Administration if you do not yet use e-invoices or direct payments to pay taxes and have reported OP’s account number to the Finnish Tax Administration.

OP Aina supports e-invoice proposals

When you have logged in to OP-mobile or the op.fi service, your personal assistant OP Aina will inform you of an e-invoice proposal. The notification will open a chat window, where OP Aina will help you approve or reject a proposal with a few clicks. You can also request OP Aina to remind you about the topic later or ask for additional information in e-invoices.

If you change your mind after rejecting a proposal, you can find the e-invoice proposals afterwards through the following paths as well.

  • On OP-mobile: Select Payments and e-invoice – E-invoices – Edit e-invoices – E-invoice proposals
  • In the op.fi service: Payments – E-invoice proposals

Why use an e-invoice?

An e-invoice, or a bill sent to the mobile and online bank in electronic format. It includes the same information as a paper bill and is free of charge. When you use e-invoices, you no longer need to enter the invoice details manually, and your invoice will also be saved electronically.

Using the e-invoice makes the management of your finances smoother in a variety of ways because you always get the bills on time and will find them in a single place. In addition, using an e-invoice is secure because billing details are always correct and you cannot, for example, tap in an incorrect account or reference number.