There are phishing emails circulating in the name of OP with which fraudsters attempt to phish customers’ online bank user identifiers and contact information. The message appears to be sent by, for example, OP eServices, with customer service as its signature. According to the message, you are told to update your information and perform a system update by logging in via the link in the message. The phishing email refers to limiting banking services based on the Act on Preventing and Detecting Money Laundering and Terrorist Financing.
If you have provided personal data on the phishing website, the fraudster may even call you and phish for key codes over the phone. Do not give any information to fraudsters!
You can spot the legitimate website of the bank from the following, for example:
- The website’s certificate has been issued to OP Financial Group (e.g. OP Cooperative).
- The issuer/publisher of the certificate is Symantec, Entrust or DigiCert
- The certificate is valid
Please note that OP never asks its customers to log into its online services via a link in an email or text message, or to email or text your personal user identifiers, credit card details or personal identity code. If you receive a phishing email message, do not reply to it or click on the link in it.
If you have already entered your online user identifiers on the phishing page, deactivate them immediately by calling 0100 0500 (weekdays from 8.00 am to 10.00 pm, Saturdays 10.00 am to 4.00 pm, local network charge/mobile charge). Outside the telephone service hours, deactivate your user identifiers by calling the Deactivation Service, tel. +358 20 333 (24/7). Also report the incident to OP telephone service when it is open again.
Example of phishing email:
Example of phishing page:
