We strongly advise our corporate customers to train employees (particularly temporary summer employees) carefully in matters such as payment confirmation processes, and to update staff proactively on current scams.
A typical scam is an email message, supposedly from the company’s management, requesting an urgent payment. Another is a request, apparently from an employee, to change a salary payment account. Phishing attempts targeting user IDs are also common.
Fraud checklist:
- Agree in advance on your company’s payment approval processes for different situations and recap them on a regular basis. Provide summer stand-ins with orientation and make sure that they are aware of potential phishing attempts.
- Pay special attention to changed account numbers: verify them and agree on principles for changing account numbers in systems.
- If you receive a suspicious message, verify its authenticity with the sender by phone or face-to-face.
- Report each case of fraud or attempted fraud to your payment services manager at the bank or by calling Customer Service on 0100 05151 (8.00 to 16.00 on weekdays).
- File an investigation request with the police.
- Forward any phishing email messages you have received to tietoturvailmoitukset@op.fi.
- Visit the National Cyber Security Centre website for further information and practical advice on preventing losses due to fraud.
- The Policy University College’s website provides a recently drawn up guide on how to report cybercrime to the police.