This statement applies to the accessibility of an op.fi corporate customer’s Customer profile. The Customer profile is part of op.fi, which is the website for OP Financial Group companies. The section comprises several services. Below is the breakdown of the accessibility of each section by service.
The accessibility of the Customer profile section has been assessed by accessibility experts working for OP Financial Group on a project basis and by means of self-assessment of web accessibility.
The following systems have been used in the self-assessments:
- Accessibility on desktop computers has been tested using the Chrome web browser and NVDA screen reader software.
- Accessibility on mobile devices has been tested using Apple devices, the Safari web browser (touch gestures).
The provisions on accessibility are included in the Act on the Provision of Digital Services.
This accessibility statement was drawn up on 30 November 2020 and last updated on 10 May 2024.
My Corporate Profile
Accessibility of the digital service
The My Corporate Profile service meets the requirements in part. Three accessibility issues were detected in the review. One of the issues was assessed to be major or critical in severity, causing a feature to be challenging to use with assistive technology such as a screen reader.
The accessibility observations concerned links (WCAG 2.4.4), keyboard focus (WCAG 2.4.11) and minor issues in programmatic structure.
Agreement for Digital Transactions (incl. Users and Access rights, My details and Revision history)
Accessibility of the digital service
The Agreement for Digital Transactions meets the requirements in part. Please see below for a list of non-conformities and exceptions applicable to the requirements.
Inaccessible content in the service
The flaws are related, e.g. to non-text content, info and relationships, contrast, keyboard focus, name tags, tab and reading order, status messages. The current issues are listed in more detail below.
Agreement for digital transactions
WCAG 1.3.1 Info and Relationships
My details
- WCAG 1.3.1 Info and Relationships
- WCAG 1.3.5 Identify Input Purpose
- WCAG 1.4.3 Contrast (minimum)
- WCAG 1.4.11 Non-text contrast
- WCAG 2.1.1 Keyboard
- WCAG 3.3.1 Error Identification
- WCAG 4.1.3 Status Messages
- WCAG 1.4.12 Text Spacing
Revision history
- WCAG 1.1.1 Non-text Content
- WCAG 1.3.1 Info and Relationships
- WCAG 1.4.3 Contrast (minimum)
- WCAG 1.4.11 Non-text contrast
- WCAG 2.1.1 Keyboard
- WCAG 2.4.3 Focus Order
- WCAG 2.4.4 Link Purpose (In Context)
- WCAG 2.4.7 Focus Visible
- WCAG 3.3.1 Error Identification
- WCAG 3.3.2 Labels or Instructions
- WCAG 4.1.3 Status Messages
Accessibility of the KYC-form
The KYC-form does not meet all accessibility requirements. Please see below for a list of non-conformities and exceptions applicable to the requirements.
Inaccessible content in the service
The form has fields where functions are not grouped programmatically. In addition, the focus does not always move logically between contents of different levels. Not all elements have clearly defined labels.
These issues are listed in more detail below.
- WCAG 1.3.1 Structure: Headings
- WCAG 1.3.1 Structure: Lists
- WCAG 1.3.1: Sidebar: Button position
- WCAG 1.3.1, 4.1.2, 4.1.3 Structure: Tables
- WCAG 1.3.2, 1.1.1, 3.1.2: Dropdown list with search field
- WCAG 2.1, 4.1.1 Structure: Same ID attribute
- WCAG 2.1.1 Mobile use: Scrolling in forms
- WCAG 3.3.2 Form: Mandatory fields
- WCAG 3.3.1, 4.1.3, 3.1.1, 2.3.4 Form: Error messages
- WCAG 3.1.2 Structure: English text
- WCAG 4.1.2, 3.1.2 Structure: Additional information buttons
- WCAG 4.1.2 Form: Programmatically combining note messages
- General accessibility Structure: Company's key personnel
Farmers’ financial analysis
Accessibility of the digital service
The farmers’ financial analysis partially meets the accessibility requirements. The accessibility issues are listed below.
WCAG 1.3.1, 4.1.2 Error messages
WCAG 2.4.7, 1.4.11 Keyboard focus visible
WCAG 2.4.3 Invisible elements
WCAG 4.1.2 Dropdown lists
Company information
Accessibility of the digital service
The company information service meets the requirements in part. The most notable non-accessible content in the service are error messages displayed to the user (WCAG 3.3.1, Error identification) when using a screen reader. There are also accessibility issues in the contrasts in the service’s Insurance section (WCAG 1.4.3, 1.4.11). Another general accessibility issue is the inconsistent keyboard focus (WCAG 2.4.7, 1.4.11).
Archive
Accessibility of the digital service
This archive service meets the requirements in part. Please see below for a list of non-conformities and exceptions applicable to the requirements.
Inaccessible content in the service
The service does not yet fully support the use of assisting technologies. These issues are listed in more detail below.
There issues with processing documents opened via the service (see Accessibility statement of general parts and functionalities).
Minor flaws in meeting the WCAG criteria:
WCAG 1.3.1 Info and Relationships
WCAG 2.1.1 Keyboard
Become a corporate customer
The Become a corporate customer application has the following accessibility issues:
Non-accessible content and issues:
- WCAG 1.1.1 Non-text Content
- WCAG 1.3.1 Info and Relationships
- WCAG 1.4.3 Contrast (minimum)
- WCAG 2.2.1 Timing Adjustable
- WCAG 2.4.3 Focus Order
- WCAG 2.4.4 Link Purpose (In Context)
- WCAG 2.4.6 Headings and Labels
- WCAG 3.3.1 Error Identification
- WCAG 3.3.2 Labels or Instructions
- WCAG 4.1.2 Name, Role, Value